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What are the available methods of payment?

Global is offering a wide range of payment methods, so you can find one that suits you best. Order your favorite products from and then choose the way you would like to pay.

Do I need a PayPal account to pay my purchases?

No. You can pay with your credit/debit card (Visa, MasterCard, and American Express) all without having a PayPal account.

Is there a limit to how much I can purchase?

To protect you that we have a limit of HK$3,000 with a maximum quantity of 12 units per order. If you would like to purchase over amount and units, you can email us with your desired quantity. We will make special arrangement for you. For bulk quantities, please contact us for details.

What currency will I ultimately have to pay with?

The payment currency for credit card and PayPal will be Hong Kong Dollars.

What is the exchange rate?

The exchange rate is depending on the method of payment. Please contact your Credit Card Company or PayPal for details.

※※Please note that the approximate price estimate displayed on the item information pages is intended only to be a rough guide. The rate used to calculate this estimate and the actual rate used when you make your purchase may differ. 

I want to know the flow of settlement. When does Global charge the payment?

We will charge your credit card for your order confirmation and arrange order delivery right away. For the billing date of your credit card, please contact your credit card company directly.

Can I change the method of payment after making an order?

We are very sorry that the method of payment cannot be changed after the order is accepted.

I had finished the check-out process, but I do not receive "Notification of Payment. What should I do?

1. The payment data from PayPal to may need maximum 2 days. The email of “Notification of Payment” from to customer will be sent after the receiving the payment data, so please note that the email may be delayed.

2. The email of “Notification of Payment”may be regarded as spam mail and cannot reach to you.

What can I do if the payment has not completed?

If you are choosing our online payment system to place your order and unable to complete your payment in time, you will still receive our 〔Order Confirmation〕by e-mail to confirm your order, and if you would like to continue to complete your payment online, please click the payment link shown on your“Order Confirmation”email within 24 hours, otherwise, your order will be automatically cancelled, so please place your order again. You will also receive our“Notice of Order Cancellation”by e-mail to confirm your order has been cancelled.